Privacy Policy

Privacy Statement

At OmDisha Healthcare Technologies Pvt Ltd (“Company,” “we,” “us,” or “our”), we take your privacy very seriously. This Privacy Statement outlines how we collect, use, share, and protect your personal information. By using our website and/or our services, you consent to the practices described in this statement.

This privacy statement was last updated on November 12, 2025.

PRIVACY NOTICE

This Privacy Statement is designed to help you understand the types of information we collect, how we use it, and the measures we take to keep it secure. We encourage you to read this statement in its entirety.

OUR ROLE AS A DATA PROCESSOR

A critical part of our service involves processing data provided by healthcare practitioners, hospitals, and other institutional users (“Users”).

  • Data Controller vs. Data Processor: In the context of any patient data or protected health information (PHI), the Company acts solely as a Data Processor. The User (e.g., the healthcare practitioner or institution) is the Data Controller.
  • User’s Responsibility: The User is solely responsible for obtaining all necessary patient consents, managing data subject rights (such as rights to access, correction, or deletion), and ensuring compliance with all applicable data protection laws regarding the collection and use of such data.
  • Disclaimer of Liability: We disclaim all liability for the handling of patient data, as our role is limited to processing data on behalf of and at the direction of the User in accordance with our contractual agreements.

WHAT DATA DO WE COLLECT

We may collect various types of information, including but not limited to:

  • User Information: For practitioners and users of our services, we collect Personal Information such as name, email address, contact information, professional credentials, and other identifiers.
  • Website Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and referring website.
  • Processed Data: As described above, we process patient data on behalf of our Users. We do not collect this data directly from patients.

WHAT WE DO WITH YOUR DATA

We collect and use your data for the following purposes:

  • Providing Services: To deliver the products, services, or information you request from us.
  • Communication: To respond to your inquiries, provide updates, and inform you about our services.
  • Legal Compliance: To fulfill our legal obligations and prevent fraudulent activities.
  • Aggregated and Anonymized Data: We may use, create, and share anonymized and aggregated data (which cannot be used to identify any individual) for research, analytics, to improve our services, and for other business purposes. We reserve the right to use and disclose such aggregated data for any purpose.

WHEN DO WE SHARE DATA

We may share your data with trusted third parties, including service providers and partners, to fulfil the purposes outlined in this Privacy Statement. We ensure that such transfers are conducted in compliance with applicable laws and regulations.

WHO DO WE SHARE DATA WITH

We may share your personal information with:

  • Service Providers: Third-party vendors who help us provide services, such as website hosting, data storage, and email delivery.
  • Legal Authorities: If required by law, we may disclose information to government authorities or other entities.
  • Third-Party Providers: Our website and services may link to or be integrated with third-party services. We are not responsible for the privacy practices of these third parties. We disclaim all liability in respect of your use of, or a third-party’s handling of, your data. We encourage you to review their privacy policies.

HOW WE ENSURE SECURITY

We implement and maintain appropriate technical, administrative, and physical security safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include, but are not limited to, data encryption, firewalls, role-based access controls, and regular security assessments.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

QUESTIONS OR CONCERNS

If you have any questions, concerns, or requests related to your personal information, or to report a grievance, please contact our Grievance Officer:

  • Grievance Officer: Nimisha Gupta
  • Mob: +91 9886397969
  • Email: gknowme@omdisha.com
  • Address: Oak B201, Godrej Woodsman Estate Bellary Road, Hebbal Bengaluru-560024

CHANGES TO THIS PRIVACY STATEMENT

We may update this Privacy Statement to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the date of the latest revision.

By using our website, you acknowledge that you have read and understood this Privacy Statement. Your continued use of our services constitutes your acceptance of any updates or changes to the statement.